Tools and Articles – Own Your Confidence

How to Build a Leadership Résumé When You Don’t Have Any Management Experience

By Carrie Perrien Smith February 12, 2016 February 12, 2016 Excerpts from Like You Own It, Tools and Articles, Volunteer service

Have you ever asked this question: “How am I supposed to get management experience if I can’t get a management job because I don’t have any management experience?” Have you ever said this: “I’d like to make a move inside my company but the department I want to work in requires me to have a certain set of skills I don’t have.” Maybe you’ve said this: “I’d really like to meet some people … Continue reading

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Tackling Self-Doubt and Fear

By Carrie Perrien Smith January 25, 2016 January 25, 2016 confidence, Excerpts from Like You Own It, Tools and Articles

I spoke at a writing retreat last week. Over the two-day program, I heard comments that proved we don’t achieve everything we were meant to do when we doubt our value. The mission of the faculty members at the retreat was to give the attendees a formula and skills to write their books and speeches. My role there was to help them understand the next steps such as publishing their book, developing their brand, and … Continue reading

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The Importance of Speaking Skills

By Carrie Perrien Smith January 13, 2016 January 13, 2016 Excerpts from Currency, Tools and Articles

Our ability to speak to others — one-on-one, in small groups, or in front of an audience — is critical to our success in life. We all have something important to contribute to the world that will most likely rely on our ability to use our voice. Butterflies are okay. They just need training to fly in formation. It’s acceptable and natural to be nervous in front of a group. You can get practice by … Continue reading

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Professional Image and Interpersonal Skills Impress Customers

By Carrie Perrien Smith January 13, 2016 January 13, 2016 Excerpts from Currency, Tools and Articles

Here are a few quick tips for those business owners who want to make the best splash with their customers through their image and interpersonal skills. Strive to create customers for life. Be customer-focused in everything you do. Treating them the way YOU want to be treated (Golden Rule) AND the way THEY want to be treated (Platinum Rule) will make a substantial investment in a lifelong business relationship. Put your professional biography on your … Continue reading

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Upgrade Your Appreciation

By Carrie Perrien Smith January 13, 2016 January 13, 2016 Excerpts from Currency, Tools and Articles

I served on the board of the Oklahoma Chapter of National Speakers Association. The president of the organization during my service was Kristine Sexter. She was an amazing and authentic appreciator of her team. Even though she was a thorough, consistent leader, I loved working with her because of her lavish appreciation. There are many more creative, heartfelt, and specific way to say thank you. Here are some examples that I pulled from Kristine Sexter’s … Continue reading

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Conflict Resolution Formula

By Carrie Perrien Smith January 13, 2016 January 13, 2016 Excerpts from Currency, Tools and Articles

Are you in the middle of a conflict? Besides the awkwardness of the situation, it is affecting everyone around you and your ability to get things done. Use these tips to move the situation toward resolution. Acknowledge their concern or state your concern + Add an empathetic statement + State your interest in resolution or the reason for the way it is + Ask “How can I help?” Here are some reasons this formula works. … Continue reading

Category: Tools and Articles

How to Build a Leadership Résumé When You Don’t Have Any Management Experience

Tackling Self-Doubt and Fear

The Importance of Speaking Skills

Professional Image and Interpersonal Skills Impress Customers

Upgrade Your Appreciation

Conflict Resolution Formula

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